Counseling Services
The holiday season can be a joyous time, but it can also be a challenging time for many. We want to take a moment to remind you to prioritize your mental health this season and always. SWAG视频 students have numerous options available to you for should you need assistance. Please see below for a complete list of available services.
Behavioral Health Assistance –
Programs for Students
All Western of Health Sciences full-time students have direct access to an Emotional Wellbeing Solutions (EWS) for Students through OptumHealth. Under this EWS for Students, you and any member of your immediate household are eligible for up to six (6) free counseling sessions for each “incident” or situation.
Counseling services may be accessed by telephone, via the web, or face-to-face. These confidential services consist of a series of tools and resources designed to help SWAG视频 students learn new and useful techniques for dealing with stress, anxiety, depression and other common challenges.
Calm App From Optum
How to Access Services
You have the option. You can search Optum鈥檚 Live and Work Well website to find the service that is just right for you. If needed, enter access code: SWAG视频
You are able to contact OptumHealth 27/7/365 for confidential help. If you call this number before beginning a treatment, OptumHealth will help ensure that you obtain access to the most appropriate provider for your needs. The PBH provider network includes psychologists and other licensed clinical providers.
AUTHORIZATION CODE
Many services require an authorization code before seeing a provider, and Optum can assist you with this either over the phone or via the website.
Work and School Issues
Relationships
Stress
Career Planning
Performance Concerns
Becoming a Parent
Exploring Adoption
Child care options and referrals
Parenting skills
Strategies for working parents
Stress and Depression
Anger Management
Family Issues
Domestic Violence
Grief and Loss
Substance Abuse and Recovery
Alcohol/drug abuse
Eating Disorders
Outpatient counseling
Support groups
Community services
Financial Planning
Help with credit reports
Debt management
Budgeting
Dealing with delinquent payments
Divorce
Landlord/Tenant conflicts
Wills/consumer issues
Free 30 minute consultation
Referral to legal specialists
Employee/Student (member)
A person actively employed or on short-term disability.
Dependent children
Children who are dependents of the member.
Student
Dependent children attending school.
Spouse / domestic partner
Legally married spouse of an active employee/member.
Household members
Those residing in the eligible member鈥檚 home.
Disabled employee (member)
Members who are on disability as defined by the employer/sponsor. Other designated eligible individuals include spouses or dependent children who are on disability.
WEBINARS
Join us for discussions facilitated by the Oregon Optum Health counselor Dr. Lisa Schultz on Jan 31, Feb 28, Mar 28, Apr 25, & May 30.
MONTHLY NEWSLETTERS
Brought to you by Optum Behavioral Health.
Pre-Authorized Providers On and Near Campus
California
Anna Couch, PhD, MA, MFT*
Appointment Hours:
SWAG视频 Campus | , #415
On Campus: Tue. 12:00-7:00 p.m. PST & Wed. 12:00-6:30 p.m. PST
Remote/Virtual: Thur. 12:00-6:00 p.m. PST
anna.couch@optum.com
952-687-4090
Luis Orozco, DSW, LCSW*鈩�
Appointment Hours:
SWAG视频 California | , #415
On Campus: Fri. 8:30 a.m. 鈥� 12:30 p.m. PST
Remote/Virtual: Mon. 8:30 a.m. 鈥� 12:30 p.m. PST
luis_orozco@optum.com
763-348-0000
If this is an emergency, requiring immediate response, please call 911 or one of the following 24/7 hotlines:
- Sexual assault hotline: 800.927.0197
- Suicide prevention hotline: 800.273.8255
- Campus Security/Escort: 909.706.3000 (California Only)
- Campus Security/Escort: 541.259.0301 (Oregon Only)
- OptumHealth counseling: 800.234.5465
Oregon
Lisa Schulz, PhD, LPC, NCC
Appointment Hours:
SWAG视频 Oregon | , Suite A2
On Campus: Tuesdays, 10:00am 鈥� 3:00pm
SWAG视频 Oregon | , Office #1007
On Campus: Wednesdays, 2:00pm 鈥� 7:00pm
lisa_schulz@optum.com
612-474-7165
*Drs. Couch and Orozco are based in Southern California but can see SWAG视频 Oregon students remotely.
There may be flexibility with session numbers on a case-by-case basis with our on-site providers.
SoulTenders
Pre-authorized Providers
The SWAG视频 community can now receive mental health services without prior Optum authorization from Soultenders with multiple locations in the Southern California area. Please call Soultenders directly at the dedicated SWAG视频 phone line 1-855-952-1907 to schedule an appointment, or visit their website at
Note: to obtain an appointment, name, address, and birthdate of SWAG视频 employee/student is needed for authorization purposes.
Suicide & Crisis Lifeline
App-Based Services
Covered under the Optum EWS benefit, SWAG视频 students, faculty, and staff (including members of their immediate households) can connect with a licensed provider for counseling through a convenient mobile app. To get started, you must call 800-234-5465 to obtain prior authorization. Please see this flyer for more information.
The AbleTo app is available to you at no extra cost as part of your plan鈥檚 behavioral health benefits.
Alcohol and Drug Rehab Centers in California
OptumHealth Disclosure Notices
- EWS Group Employer Cover Letter
- Timely Access to Care
- Language Assistance Notice of Availability in English, Spanish and Chinese.